Every signature Recovery Program is a 12-week journey because real, cellular healing takes time. Over 3 months, we systematically treat the root causes of your condition rather than just masking your symptoms.

Your program combines advanced physical treatments (or specialised home-relief tools) with your personalised metabolic nutrition blueprint and custom formulas from our clinical dispensary.

No. We’ve designed our Recovery Programs so patients across Australia can access premium clinical care from home. If you choose our 100% online programs, your consultations are done via secure Telehealth video, and your custom dispensary products and specialise home physical relief tools are shipped express straight to your doorstep.

Because we specialise in difficult-to-treat-cases, we must ensure every patient is a safe clinical match for our recovery programs before acceptance. The process begins with an eligibility check (confidential online health questionnaire). Once approved you will be redirected to our secure encrypted page for you to select your 12-Week Recovery Program and complete checkout.

Yes. All medicine supplied inside our 12-Week Recovery Programs is custom-formulated for your unique body. We custom-compound your tinctures and practitioner-only balms inside our laboratory using your specific blood work and health assessment data to target the root cause of your condition.

(Please note: Our open storefront retail products—like our Care Balms and Support Teas—are standard, retail-strength formulas for everyday symptom management and are not custom-compounded)

We operate on an upfront, all-inclusive pricing model for each 12-week recovery program. This means your clinical intake, your entire 3-month customised protocol, your personalised Clinical Nutrition Blueprint and your physical treatments (or shipped home-relief tools) are wrapped into one single fee. There are zero hidden costs, and you know exactly what your investment is before your care begins.

No. Every single Recovery Program is completely integrated and non-invasive. During your Clinical Screening and comprehensive intake, we thoroughly evaluate your current conventional medical treatments, prescriptions, or hospital plans. We then structurally engineer your custom dispensary formulas and protocols to ensure they safety support your body without interacting with your primary medical care.

No, your initial Clinical Screening is completely free and 100% risk free. You do not hand over any payment details or pay a single dollar to submit your health questionnaire. if your application is approved as a safe clinical match, you will be redirected to secure page to purchase your 12-week recovery program. immediately after you will receive a confirmation email to book your initial intake consultation.

Your payment is 100% secure and processed through industry-standard, bank-grade encrypted networks. Your upfront purchase safety secures your position in our clinic queue and instantly unlocks your automated intake and calendar booking system. in the rare event that out clinician reviews your comprehensive medical history during your initial intake consultation and determines that your condition is not a safe clinical match for our 12-Week Recovery Programs, your program fee will be automatically refunded to your card in full, zero questions asked.

Because our 12-Week Recovery Programs require dedicated clinical oversight, your scheduled appointment times are exclusively reserved for your protocol. We enforce a strict, mandatory 24-hour notice policy for all rescheduling or cancellation requests. Missed appointments or no-shows without 24 hours of advance notice will be automatically forfeited without a refund to protect our clinical scheduling and ensure equal care availability for all patients.

You cannot purchase these items through our standard public checkout. Our practitioner-only formulas are custom-compounded inside our laboratory and are exclusively available to patients who are fully enrolled in our comprehensive 12-Week Recovery Program. To check your eligibility and unlock access to these high-potency medical blends, please complete our brief confidential health questionnaire on our homepage (Check your Eligibility).