PRIVACY POLICY

1. Our Commitment to Your Privacy

We are committed to protecting your personal and health information. This policy explains how we collect, store, use, and protect your data in accordance with Australian law.

2. Information We Collect

We collect personal and health information to provide safe clinical care, including:

  • Your name, contact details, date of birth, and emergency contacts.

  • Your symptoms, medical history, lifestyle data, and current medications.

  • Pathology and blood test results provided by you for digital review.

3. How We Use Your Information

Your data is used strictly to:

  • Evaluate your physical or mental health baseline.

  • Build your customized nutrition and recovery plans.

  • Safely dispense your custom medical formulations.

4. Storage and Security

All information is saved on secure, encrypted digital servers. We implement strict user access controls to ensure your records can only be viewed by authorized clinical staff. We securely destroy or permanently de-identify data when it is no longer required under Australian health record laws.

5. Disclosure Boundaries

Your private information will never be shared, leased, or sold to third parties for marketing purposes. Your records will only be released without your consent if required by an Australian court subpoena, a mandatory reporting law, or an immediate threat to your life or public safety.